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Customer Charter

We believe there are 6 key stages, and we are here to ensure each stage is completed to our highest possible standards.


1
ORDERING PROCESS
From your first call on our 24 hour telephone contact line our assured quality service provides peace of mind.
2
MAINTENANCE
In-house finishing section to meet the need for high standards and individual colour requirements.
3
ASSEMBLY
To meet customer needs and design specifications, we can produce special finishes or products from our in-house manufacturing section or source worldwide.
4
QUALITY CONTROL
We have in place stringent quality control systems to ensure your complete satisfaction.
5
LOADING
Our assured quality of service provides you with your selected products, in pristine condition, delivered on time, to the right location and removed swiftly and carefully after the event.
6
DELIVERY
Our fleet of modern purpose designed and built vehicle are fitted with state-of-the-art vehicle tracking system enabling us to know exactly where your order is at any time.